Live Chat Support in Shared Web Hosting
We provide a live chat assistance service for all shared web hosting service that we offer and we are able to help you with almost everything live. If you don't have an account with us yet, we'll be able to provide you with more information about the packages to help you to select the most appropriate package. In case you are a current customer, we are able to help you with any general or billing matter and with plenty of common tech matters, for example an email address installation in a desktop e-mail client. When you cannot phone us for whatever reason or you are in a country where we do not have a local phone number, our live chat will be the best option to get in touch with us. Of course, some situations need extra time to investigate and test, so you will need to open a support ticket to our technicians, still, we are able to save you time and assist you with numerous problems on the chat.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is designed for all of our prospective and present customers. In case you are looking for a new hosting account, you're able to chat in real time to one of our agents and receive more info about our Linux semi-dedicated servers so as to select the right package for your websites. In the event that you already own an account with us, we can support you in a very timely manner with billing, general and first-level techissues. Though in certain cases you will have to open a ticket as there are troubles that can't be resolved through a live chat, we can help you with numerous common jobs, for instance installing an e-mail account in an e-mail client or redirecting one domain to another. In this way, you'll take advantage of prompt support and you'll save many hours.