Phone Support in Shared Web Hosting
As we have live telephone support 14 hrs a day, you are able to get in touch with us and talk with our customer support agents to get more info about all of the shared web hosting service that we supply and make sure that our servers meet the system requirements for your web sites prior to purchasing anything. For your convenience, we now have telephone numbers on three continents and you're able to call the one nearer to you - in the U.S.A., the UK or Australia. In case you're already a customer, you'll be able to call us about general and billing issues, and even about some technical matters. In case the problem is strictly technical or it needs longer time to handle, you'll have to use our ticketing system, that will enable both you and our tech support crew to track the details given by both sides.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be someone to assist you when you have any queries about the semi-dedicated server plans that we provide. Whether you would like to know more about our packages, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex matters could need a ticket so as to give some time to our technical support crew to analyze, we are able to help you with numerous technical questions over the phone as well, saving you precious time and efforts. As we have data centers on 3 continents - in the United States, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in another country, we also have an international number where you will be able to get in touch with us.