Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center incorporated into our Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed toward fixing any common problem that you might run into, they are compiled by our support team of seasoned technicians.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of instructional video tutorials that detailedly explain how you can fix a common problem related to your shared web hosting service account. You’ll find the video lessons in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7 tech support service and a 1–hour ticket response time guarantee. Our practiced technicians will be at your disposal 24/7/365 to reply to your queries and to take care of any issue that you could face. Simply send a help request from the Help Center and we will get back to you in a flash.