Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Guarantee

  • Our team of specialists will do their best to answer to your assistance enquiries within less than 1 hour. If, however, the situation you have come across requires the help of the Admin =Department,= we will forward the ticket to the technician on shift and will post a note to inform you.

  • Top quality support service

  • Qualified Technical Help Service

  • We deliver 7 days a week client help and support via a lightning fast ticket platform incorporated into your Control Panel. You’ll be able to write to us anytime about any of the programs that come installed in advance on your virtual server, including the desired Linux OS, the server management panel and our custom created Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • An exhaustive and consistently updated article base is included in our custom–built Hosting Control Panel. It includes quick tips on how to carry out all of the important site control jobs. The Help zone features in–depth how to tutorials and step by step video training. You can gain access to the Help area by pressing the Help or Video buttons in the right corner of each Control Panel section.